Explain & listen
State the key point and use questions to check understanding.
SKILLS THAT CONNECT PEOPLE
Build global capabilities
through everyday actions.
Develop the ability to share a purpose and move work forward together, alongside language fluency.
Understand different perspectives
Ask about context, expectations and priorities rather than assuming.
Collaborate digitally
Share roles, information and next actions when working online.
Review AI and information
Consider purpose, evidence and review needs before using an output.
A SMALL PRACTICE
A teammate says, “Please send it soon.”
Which response would make the expectation clearer?
Choose a response to explore it.
Next, try asking about ownership or what a finished result should include.
Discuss practice like this ↗